Introduction
Welcome! This Privacy Policy describes how Blackstone Grill (“Blackstone Grill”, “we”, “us” or “our”) collects, uses, shares, and protects personal information when you access or use our website, mobile apps, products, services, content, features, technologies, and functions offered by Blackstone Grill (collectively, our “Services”).
Please take a moment to read this Privacy Policy carefully. If you have any questions or concerns regarding our privacy practices or this policy, please contact us using the information provided at the end of this policy.
What Information Do We Collect?
Information You Provide Directly
We collect information you provide directly to us when you use our Services. This includes:
- Account registration information such as your name, email address, phone number, password, demographic information, and photo.
- Order information such as your name, billing address, shipping address, phone number, email address, payment card information, and shopping preferences.
- Communications you send to us, such as questions or comments concerning our products or services.
- Information you provide when you participate in user testing, surveys, sweepstakes, or contests.
- Information you submit for publication, such as product reviews, forum posts, videos, photos, or any other user-generated content.
- Your device location, when you opt-in to enable location services.
- Details regarding products you own, including warranty and service information.
Information Collected Automatically
We also automatically collect certain types of information when you access or use our Services:
- Cookies and tracking technologies that collect information about your device and your usage of our Services. This includes web beacons, pixels, ad tags, Javascript, device identifiers, and other tracking technologies.
- Device data including your IP address, web browser type, operating system version, phone carrier and manufacturer, app installations, unique device identifiers, mobile ad identifiers, time zone, language settings, hardware model, and connectivity data.
- Usage data including the pages, content, and features you access or use, search queries, clicks, scrolling and viewing time, date and time of access, frequency of access, referral URLs, and other actions taken on our Services.
- Location data including your device’s GPS signal, nearby WiFi networks, beacons, and cell towers. Location services must be enabled and consented to for us to collect this information.
Information from Third Party Sources
We may obtain additional information about you from third party sources, including marketing partners, data services providers, and publicly available sources such as social media sites. This supplemental information helps us maintain data accuracy and provide and enhance our Services.
How Do We Use Your Information?
We use your personal information for a variety of business purposes, including to:
- Provide, operate, optimize, and maintain our Services.
- Process and fulfill your orders, and provide related customer service.
- Communicate with you about your account, orders, services, products, or promotional offers.
- Personalize content and experiences, target offers and ads, and analyze site traffic and usage trends.
- Conduct research, analytics, and analysis to improve our Services and user experiences.
- Prevent fraud, spam, abuse, and infringement.
- Comply with legal obligations, exercise legal rights, and enforce our agreements and policies.
- Consider job applicants for potential employment.
- Perform accounting, auditing, billing, reconciliation, collection, and other financial processes.
- Conduct physical and network security services.
- Perform data analytics and measurement to understand usage patterns and user preferences.
- Maintain directories, customer profiles, and other databases for operating our business.
- Investigate security breaches and violations of our Terms of Service or this Privacy Policy.
- Manage company facilities and infrastructure.
When Do We Share Your Information?
With Your Consent
We share your personal information if you give us your express consent to do so. For example, we may publicly post your user-generated content if you consent to such publication.
With Service Providers and Business Partners
We may share your personal information with third party companies and individuals that provide services on our behalf such as website hosting, order fulfillment, payment processing, marketing and analytics. Service providers are only given access to perform those services and are required to keep your information secure and confidential.
We may also share your personal information with business partners that provide products or services jointly offered or sold through our Services. For example, companies that sponsor contests or other promotions on our Services.
Within the Company
We share your personal information among our subsidiaries and affiliated legal entities for purposes of managing and operating our business. Access to your information within the company is restricted to personnel who have a legitimate business purpose to access such data.
During Mergers & Acquisitions
We may share your personal information if we are involved in a merger, acquisition, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider. Continued use of our Services after any change in control shall constitute consent to the above.
To Comply with Legal Obligations
We may share your personal information if we reasonably believe we are required to do so by law, regulation, subpoena, court order, or government request. This includes sharing information with law enforcement, tax authorities, and other government officials.
To Protect Legal Rights
We may share your personal information when we have a good faith belief it is necessary to investigate, prevent, or take action regarding illegal activities, violations of our Terms or policies, defend against legal claims, or protect the safety and rights of Blackstone Grill, our customers, or the public.
With Your Consent
We will share your personal information in other situations not described above if we have your express consent to do so. Consent may be obtained at the time we request to share your information.
Third Party Services and Features
Our Services may contain links to or integrations with third party websites, apps, services, tools, and features. Examples include social media sharing buttons/plugins, payment gateways, shopping cart and checkout tools, analytics services, marketing automation tools, site search tools, forums, and live chat services.
Third party services may collect information from you for security purposes, marketing, analytics, personalization, and their own cookie purposes. We do not directly control how your data is collected or used by third parties. Please read the privacy policies on all third party sites before using or submitting information to them.
How is Your Information Secured?
We use administrative, technical, contractual, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, disclosure, use or modification. Measures include encryption, access controls, network firewalls, physical security, and other safeguards.
While we strive to protect your information, no method of transmitting or storing electronic data is ever completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
International Data Transfers
We are headquartered in the United States. Any personal information you submit may be transferred to and stored on servers located within the U.S. or in other countries. By using our Services, you consent to the collection, transfer, storage, and processing of your information to locations outside of your country of residence, which may provide lesser privacy protections than required in your country. We will protect your information as described in this Policy wherever it is processed.
Retention of Your Information
We retain personal information only as long as needed to fulfill the purposes for which it was collected or to comply with applicable laws. After that time, we will securely delete or anonymize your information according to our data retention policies. Retention periods vary based on the type of information and how it is used.
Your Data Protection Rights
If you live in the European Economic Area, United Kingdom, or other regions with laws granting data protection rights, you may have certain legal rights regarding your personal information. These rights may allow you to access, correct, delete, restrict or object to our use of your personal information, or receive an electronic copy of your information.
To exercise any of your rights, please submit a privacy request to us using the contact details at the end of this policy. We will respond to your request consistent with applicable law. In your request, please clearly explain what right you are seeking to exercise and the scope of information you would like us to consider. Note that dependent on circumstances, some rights may not apply.
How to Opt-Out of Communications
You can opt-out of non-essential electronic communications from us such as promotional emails, social media communications, and remarketing ads.
To opt-out of email subscriptions, follow the unsubscribe instructions provided at the bottom of each email or message us using the contact info below.
To opt-out of texts or SMS messages, reply STOP to any message received or message us using the contact info below.
To opt-out of postal mailings, contact us using the information below.
To opt-out of analytics tracking, use the cookie controls or privacy controls in your browser settings.
To opt-out of marketing personalization and targeting based on your activities on third party websites and services, visit the Digital Advertising Alliance Consumer Choice Page.
Privacy Notice for California Residents
If you reside in California, you have additional rights over your personal information as granted by the California Consumer Privacy Act (CCPA). These include:
Right to Know and Access. You may request that we disclose the following information covering the 12 months preceding your request:
- The categories of personal information we have collected about you and the categories of sources from which the information was collected.
- The business or commercial purpose for collecting your information.
- The categories of personal information about you that we have disclosed to third parties for a business purpose and the categories of recipients.
- The specific pieces of information we have collected about you.
Right to Delete. You may request that we delete the personal information we have collected from you.
Right to Non-Discrimination. You have the right to not be discriminated against for exercising your rights under the CCPA. We will not discriminate against you by denying you goods or services, charging you different rates, or providing you a lesser quality of goods and services if you exercise your CCPA rights.
To exercise your CCPA data rights, contact us using the information provided at the end of this policy. You may designate an authorized agent registered with the California Secretary of State to act on your behalf.
We will verify your identity before fulfilling any data rights requests. When verifying requests submitted through an authorized agent, we may verify both your and your agent’s identity and request a signed authorization from you.
For security reasons, you may be required to submit personal information prior to obtaining any account data. We will match the identifying information provided with the account associated information we already have on file to verify you as the account holder.
Privacy Policy for Children
Our Services are not designed for or targeted to children under 13 years of age. We do not knowingly collect personal data from children under 13. If we learn that a child under 13 has provided personal data through our Services, we will delete such information from our systems. Contact us if you believe we have unknowingly collected personal data from a child under 13.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in the law, our information collection and use practices, or the features and functionality of our Services. The effective date at the top of this page indicates when the current policy was last revised. Any changes become effective when posted unless indicated otherwise. Your continued use of our Services constitutes acceptance of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our information collection, use, or sharing practices, please contact us at:
Blackstone Grill
Address 1073 W 1700 N, Logan, Utah 84321, US
Phone (435) 252-3030
Website： theblackstonegrill.com